Your feedback matters!
November 24th, 2009 Filed Under Faculte, Faculte Story, New Features, Presentations, Video
Over the past weeks and months, our faithful customer base has given us the most valuable thing a young start-up can get; they have given us their honest feedback. Yes, sometimes it hurts, but we have kept our ears open and listened.
Today, we launched the first of a larger series of customer-requested changes. Our development team have been focused, and will keep focusing, on what YOU want and what YOU need. So please, everybody, keep the honest feedback coming! It is the only way to make our product perfect!
You told us that being able to add background music to your broadcasts would make them even more professional. So we added the Audio Background feature. When you edit your broadcast, go to Preferences and select Audio Background. We have given you a variety of music loops to choose from, and we do hope you will find your favorite amongst them! The selected Audio Loop will play continuously, without pausing in between the pages – even if the rest of the content is loading.
You told us that you’ve started having a LOT of files and broadcasts, and it is hard to manage them. We want you to create a lot of content – so of course we want to give you the possibility of managing it easily! Thus, we are now releasing Labels – so you can easily administer and access the files and broadcasts you want.
You told us that you love being able to add webcam recordings to your broadcasts, but that the first second of your recording – the one where you look at the timer, realize you’re recording, smile awkwardly, draw your breath – was so difficult to avoid. So instead of giving all our customers acting lessons (which may have been equally awkward?), we have now released Video Trimming. When you hit Record, and the countdown starts, just draw your breath and relax. You can trim away the first second of the video anyway!
There have also been several changes to your home page:
We hope these changes will make you a happy customer!
We promise to keep the improvements coming – if you promise to tell us what you want!
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